IT Consultancy, Setup & FMS
Infrastructure planning, deployment, and facility management services for your entire IT environment.
Learn more →
We’re hiring — Join our team
Consolidating Ideas.
Executing
Solutions.
Founded in 2008 by Sunil & Anil Mehta, e DotNet Systems delivers high-quality, cost-effective contact center solutions, VoIP & CTI technologies, software, and IT infrastructure services to businesses across India.
0+Years Since 2008
0+Projects Delivered
0Offices Across India
0.9%Uptime SLA
Flagship Product
e DoT AI — Transform Your Outbound Calling
The most powerful predictive dialer built for Indian call centers. Inbound, outbound, and blended calling in one agent session. Voice AI, real-time dashboards, TRAI compliance, and CRM integration out of the box.
3xMore Calls/Hour
95%Connect Rate
50%Lower Cost/Call
99.9%Uptime SLA
Predictive Dialing
Voice AI
Sentiment Analysis
Call Recording
IVR Builder
Remote Agents
DNC Compliance
Real-Time Reports
Ready to transform your business with cutting-edge software and AI?
Let’s Talk
Our Focus
What Drives Us
Core principles that guide every solution we build.
Rapid Delivery
Agile workflows and CI/CD to ship quality features fast.
Scalable Architecture
Systems built to grow with you, from startup to enterprise.
Security First
Data protection and compliance baked in from day one.
Client Partnership
Collaborative, transparent, and committed to your success.
Who We Are
About e DotNet Systems
Consolidating Ideas, Executing solutions — that’s been our mission since day one.
Smart, Skilled & Highly Professional
e DotNet Systems was founded in 2008 by Sunil Mehta and Anil Mehta with a singular focus: deliver high-quality, feature-rich, and cost-effective contact center solutions. What started as a specialised telephony provider has grown into a full-spectrum IT solutions company spanning software, hardware, networking, and IT facility management.
We combine deep domain expertise in VoIP and CTI technologies with a strong R&D engine. Our team of software developers, dialer engineers, and system & network specialists analyses every requirement with precision, then delivers the most suitable and cost-effective solution — on time, every time.
Our Vision
To provide precise, high-quality solutions to our esteemed customers at reasonable rates, within committed timeframes, backed by excellent customer support and an outstanding service experience.
VoIP & CTI Specialists
Deep expertise in Voice over IP, Computer Telephony Integration, SIP trunking, and unified communications.
Software & Automation
Custom applications, CRM, ERP, billing platforms, and business process automation solutions.
IT Infrastructure
Networking, security, surveillance, IT hardware, cloud setup, and managed services.
Contact Center Solutions
Omni-channel call center suites, IVR, predictive dialers, voice/WhatsApp broadcast, and virtual numbers.
Digital Marketing
Voice & IVR blasting, WhatsApp/SMS campaigns, miss-call campaigns, and lead connectivity checks.
Security Solutions
Firewalls, endpoint security, CCTV surveillance, access control, and security audits.
Leadership
AM
Anant Mehta
Head of R&D & Software
Leads our research and software engineering division, driving product innovation across the dialer, CRM, and automation platforms.
SM
Sunil Mehta
Head of Support & Pre-Sales
Co-founder who oversees client engagements, technical pre-sales, and post-deployment support to ensure every customer gets the right solution.
AM
Anil Mehta
Head of Accounts & Finance
Co-founder responsible for financial strategy, accounting operations, and ensuring the company’s growth remains sustainable and profitable.
VK
Vijay Kanojia
Head of Administration
Manages day-to-day operations, office administration, logistics, and vendor coordination across all five offices nationwide.
Our Expertise
95%
Contact Center
92%
VoIP & Telephony
90%
Software & CRM
88%
Networking & Security
Trusted By
Client 1
Client 2
Client 3
Client 4
Client 5
What We Offer
Our Services
End-to-end IT, telecom, and software services — from consultancy to managed operations.
Managed Services
IT facility management, remote support, break-fix, AMC, network monitoring, and project management.
Learn more →Software & Automation
Custom software, CRM, ERP, billing platforms, and business process automation solutions.
Learn more →Voice & IVR Broadcast
Voice blasting, IVR campaigns, TTS broadcast, miss-call campaigns, and WhatsApp/SMS marketing.
Learn more →Cloud Servers & Setup
Cloud migration, server provisioning, CI/CD pipelines, and infrastructure as code.
Learn more →Networking Solutions
LAN/WAN design, VPN, firewall, Wi-Fi infrastructure, and network security.
Learn more →Mobile Apps
Native and cross-platform mobile applications for iOS & Android.
Learn more →Call Center Consultancy
End-to-end call center setup, agent training, workflow design, and performance optimisation.
Learn more →
Our Products
Software That Powers Business
Purpose-built products for sales, support, operations, and communication — all powered by modern tech and AI.
CRMSales
CRM Suite
Complete customer relationship management — track leads, manage pipelines, automate follow-ups, and close deals faster with AI-assisted insights.
- Lead & contact management
- Sales pipeline & forecasting
- Email campaigns & automation
- Reports & dashboards
ERPOperations
ERP Platform
Unified enterprise resource planning — inventory, procurement, HR, payroll, and accounting in one integrated system built for scale.
- Inventory & supply chain
- HR & payroll management
- Financial accounting & GST
- Multi-branch support
BillingFinance
Billing & Invoicing
Automated billing, recurring invoices, payment tracking, and GST-compliant reports — get paid faster with less manual effort.
- Invoice generation & templates
- Recurring billing & reminders
- Payment gateway integration
- Tax & GST compliance
e DoTDialer
e DoT AI
Smart calling platform with voice AI, predictive dialing, call recording, sentiment analysis, and real-time agent dashboards.
- Predictive & power dialing
- Voice AI & IVR builder
- Sentiment & call analytics
- CRM & helpdesk integration
ChatbotSupport
AI Chatbot
Intelligent conversational bot for your website — handles FAQs, captures leads, books appointments, and escalates to live agents.
- No-code bot builder
- Natural language understanding
- Live chat handoff
- WhatsApp & web integration
Contact CenterOmnichannel
Contact Center
Omnichannel support hub — voice, email, chat, and social unified in one agent dashboard with AI routing and analytics.
- Omnichannel inbox
- AI ticket routing & priority
- Agent performance dashboard
- SLA & escalation management
Supercharge your outreach with our e DoT AI-powered smart dialer.
Discover e DoT AI →
Omni Channel Suite
e DoT AI & Contact Center Suite
Inbound, outbound, and blended call handling with predictive dialing, IVR, email, chat, and WhatsApp — all in one platform with 99.9% uptime.
Predictive & Preview Dialing
Predictive, preview, and click-to-call modes with CallerID display. Single license covers inbound, outbound, basic CRM, and IVR.
Voice, WhatsApp & IVR
Basic and next-gen IVR, WhatsApp bot integration, voice/SMS blasting, miss-call campaigns, and virtual numbers.
Real-Time Monitoring
Absolute real-time reports, remote barging, monitoring & whispering. Scalable to unlimited seats. OS independent — works on all devices.
Call Center Suite — Deployment Models
We understand your concerns. Choose the deployment model that fits your business — or combine them for maximum resilience.
In-House
When your server sits on your premises, you have complete control over security, data, and infrastructure. Build a solution tailored entirely to your business needs, upgrade hardware as you scale, and avoid recurring hosting fees. In-house means zero call compromise with lightning-fast access to reports and recordings.
- Full data sovereignty & control
- Custom hardware & scaling
- No monthly hosting costs
- Fastest report & recording access
Work From Home
Today’s workforce expects flexibility. Our WFH model lets agents work from anywhere with just a browser and a phone — eliminating commutes, reducing environmental impact, and removing geographic boundaries. The result: higher agent satisfaction, better retention, and a more productive call center.
- Zero commute for agents
- Browser + phone — nothing to install
- Wider talent pool across geographies
- Higher retention & satisfaction
Cloud Based
e Dot Outbound Dialer is designed as a cost-effective cloud telephony solution with flawless service delivery. Built on an automated dialling framework, it dials numbers in bulk to reach a larger customer base. Supports multiple languages and gives you impeccable control over every calling operation — all without infrastructure investment.
- Zero infrastructure investment
- Multi-language & multi-channel
- Automated bulk dialling
- Pay-as-you-go pricing
Disaster Recovery
Our disaster recovery systems use both cloud and non-cloud technology to ensure your dialler stays available when you need it most. In the event of a disaster, we provide immediate access to data and telecommunications so you can carry on as normal. Business downtime is kept to an absolute minimum.
- Hybrid cloud + on-prem DR
- Instant data & telecom failover
- Near-zero downtime guarantee
- Business continuity planning
Add a Call Button to your site so visitors can reach you instantly. Powered by AI-assisted routing.
Call Now — +91 8898075750
Solutions
Solutions We Deliver
End-to-end technology solutions covering contact centers, telephony, networking, security, and enterprise software.
01
Contact Center Solutions
Omni-channel call center suites with CRM, cloud contact centers, basic & next-gen IVR, IP-PBX, voice loggers, conference bridges, and virtual numbers.
02
Digital Marketing Apps
Voice & IVR blasting, WhatsApp & SMS marketing, miss-call campaigns, TTS broadcast, and lead connectivity checks.
03
Telephony & Audio Solutions
PRI gateways, SIP trunking, headsets, voice gateways, IP phones, and unified communication systems.
04
IT Hardware & Storage
Servers, workstations, storage arrays, desktops, laptops, and peripheral procurement & deployment.
05
Security Products & Surveillance
Firewalls, endpoint security, CCTV, access control, intrusion detection, and security audits.
06
Enterprise Software
CRM, ERP, billing, inventory, HR & payroll, and custom software tailored to your business.
Our People
Meet Our Team
Talented professionals driving innovation and delivering excellence.
AM
Anant Mehta
Head of R&D & Software
Spearheads product innovation and the engineering team behind our dialer, CRM, and automation platforms.
SM
Sunil Mehta
Co-Founder & Head of Support
Drives client relationships, technical pre-sales, and ensures every deployment meets the highest quality standards.
AM
Anil Mehta
Co-Founder & Head of Finance
Oversees financial strategy, accounting, and the company’s commercial operations to ensure sustainable growth.
VK
Vijay Kanojia
Head of Administration
Manages operations, office administration, logistics, and vendor coordination across all five nationwide offices.
Client Stories
What Our Clients Say
Real results from real partnerships.
Latest News
From Our Blog
Insights, tutorials, and updates from the e DotNet Systems team.
AI
Feb 5, 2026
How e DoT AI Is Revolutionizing Customer Engagement
Explore how businesses are using AI-powered calling to boost conversion rates.
DEV
Jan 22, 2026
5 Reasons to Invest in Custom Software in 2026
Off-the-shelf vs. custom: why tailored solutions deliver better ROI.
UX
Jan 10, 2026
Cloud Contact Center Setup: A Practical Guide
Step-by-step guide to designing and deploying cloud contact centers.
QA
Feb 1, 2026
Call Center Quality Assurance Checklist
Monitoring, scoring, compliance, and continuous improvement for contact centers.
Get in Touch
Contact Us
Ready to start your project? Reach out from any of our offices or drop us a message.
Our Offices
Head Office
Mumbai Office (HO)
Gala No. 180, 1st Floor, JayHind Chs.,
Kharton Rd, Near Gold Cinema,
Thane (W), MH — 400601
Delhi Office
Office No. 129, Madhu Vihar,
Near Sector 55, Noida,
Delhi — 201301
Pune Office
Room No. 1106, Sentosa Pride,
Kate Vasti, Punawale, PCMC,
Pune, MH — 411033
Patna Office
Maurya Complex, Building No. 222,
Zero Mile, Arrah,
Bihar — 802202
Bhopal Office
R No. 154, N1 Sector A,
Purana Nagar, Govindpura BHEL,
Bhopal, MP — 462023