About e DotNet Systems
Founded in 2008 by Sunil Mehta and Anil Mehta, we are a team of smart, skilled, and highly professional IT experts delivering high-quality, feature-rich, and cost-effective solutions in VoIP, CTI, contact centers, software, and IT infrastructure.
From a Vision to a Nationwide IT Powerhouse
A journey of relentless innovation, expanding capabilities, and a deep commitment to delivering value at every step.
Where It All Began
Founded by Sunil Mehta and Anil Mehta in Mumbai with a singular focus — deliver cost-effective, feature-rich contact center solutions to businesses that needed them most. From a small office, the team began building deep expertise in VoIP and CTI technologies.
Expanding Horizons
Expanded into software development, CRM platforms, and IT infrastructure services. The team grew to include developers, system engineers, and networking specialists — transforming from a telephony provider into a full-spectrum IT solutions company.
Going Nationwide
Opened offices in Delhi, Pune, and Patna to bring local support closer to clients across India. Launched the AI-powered dialer platform with predictive dialing, voice AI, and real-time analytics — marking a new era of intelligent contact center technology.
Full-Spectrum IT & Telecom Leader
Five offices nationwide, 500+ happy clients, and a complete portfolio spanning VoIP, software, networking, security, and contact center solutions. Today, e DotNet Systems is recognised as a trusted, full-spectrum IT and telecom solutions provider across India.
What Guides Us Every Day
Two principles that shape every decision, every solution, and every client relationship at e DotNet Systems.
Our Vision
To provide precise, high-quality solutions to our esteemed customers at reasonable rates, within committed timeframes, backed by excellent customer support and an outstanding service experience.
Our Mission
To be India’s most trusted provider of contact center, VoIP, and IT solutions — combining innovation with affordability to help businesses of every size succeed in the digital era.
Six Pillars of Expertise
Six pillars of expertise that power everything we deliver — from telephony to security, software to infrastructure.
VoIP & CTI Specialists
Communication TechnologyDeep expertise in Voice over IP, Computer Telephony Integration, SIP trunking, PRI gateways, and unified communications. We design, deploy, and manage complete telephony ecosystems — from IP-PBX and voice loggers to conference bridges and virtual numbers. Our engineers handle everything from SIM-based gateways to enterprise-grade SIP infrastructure, ensuring crystal-clear voice quality and 99.9% uptime.
- SIP trunking & VoIP deployment
- IP-PBX & conference bridges
- PRI gateways & voice loggers
- Virtual numbers & DID management
- Unified communications design
Software & Automation
Custom DevelopmentFrom CRM and ERP platforms to billing engines and workflow automation, we build software that fits your business like a glove. Our development team uses modern stacks to deliver web and desktop applications that are scalable, secure, and easy to use. Every solution is backed by thorough testing and ongoing maintenance.
- Custom CRM & ERP development
- Billing & invoicing platforms
- Workflow & process automation
- API integrations & middleware
- Web & desktop applications
IT Infrastructure
Hardware & NetworkingWe plan, procure, deploy, and manage your entire IT infrastructure — servers, storage, networking gear, workstations, and peripherals. Our team handles structured cabling, rack setup, data center design, and ongoing facility management to keep your operations running smoothly around the clock.
- Server & storage deployment
- Structured cabling & rack setup
- LAN/WAN & Wi-Fi infrastructure
- IT hardware procurement
- Facility management (FMS)
Contact Center Solutions
Omni-Channel EngagementOur flagship domain. We build and deploy omni-channel contact centers that handle voice, email, chat, WhatsApp, and SMS from a single agent interface. From basic IVR to predictive dialers with AI-powered sentiment analysis, our call center suites are scalable to unlimited seats, OS-independent, and come with integrated CRM and 100% call recording.
- Omni-channel call center suites
- Predictive & preview dialing
- IVR & voice AI
- Cloud & on-premise deployment
- 100% call recording & analytics
Digital Marketing
Outreach & CampaignsReach your audience at scale with voice blasting, IVR campaigns, text-to-speech broadcasts, WhatsApp and SMS marketing, and miss-call campaigns. Whether you need to check lead connectivity, deliver a message, or transfer interested prospects directly to an agent — we have a campaign type for every goal.
- Voice & IVR blasting
- WhatsApp & SMS campaigns
- Miss-call campaigns
- Text-to-speech broadcast
- Lead-to-agent transfer campaigns
Security Solutions
Protection & SurveillanceProtect your business with enterprise-grade security — next-gen firewalls, endpoint protection, intrusion detection, CCTV surveillance, access control systems, and comprehensive security audits. We design and deploy security infrastructure that keeps your data, people, and premises safe from every angle.
- Next-gen firewalls & endpoint security
- CCTV surveillance systems
- Access control & intrusion detection
- Security audits & compliance
- Data protection & encryption
The People Behind Our Success
A dedicated leadership team with decades of combined experience in technology, business, and operations.
Anant Mehta
Head of R&D & Software
Leads our research and software engineering division. Anant drives product innovation across the dialer, CRM, and automation platforms, ensuring every release pushes the boundaries of what’s possible in contact center technology.
Sunil Mehta
Co-Founder & Head of Support & Pre-Sales
Co-founder who oversees client engagements from the very first conversation. Sunil ensures every customer gets a tailored solution, seamless onboarding, and world-class post-deployment support.
Anil Mehta
Co-Founder & Head of Accounts & Finance
Co-founder responsible for financial strategy and commercial operations. Anil ensures the company’s growth remains sustainable, profitable, and aligned with its mission of affordable excellence.
Vijay Kanojia
Head of Administration
Manages operations, office administration, logistics, and vendor coordination across all five offices. Vijay keeps the engine running so the technical teams can focus on delivering results.
What Sets Us Apart
Six reasons why 500+ businesses across India trust e DotNet Systems for their technology needs.
Cost-Effective
High-quality solutions at reasonable rates — we believe great technology shouldn’t break the bank.
17+ Years Experience
Since 2008, we’ve served 500+ clients across industries with proven expertise in VoIP, CTI, and IT.
Strong R&D
In-house R&D team constantly innovating on dialer, CRM, and automation technology.
Pan-India Presence
5 offices in Mumbai, Delhi, Pune, Patna, and Bhopal — local support, national reach.
99.9% Uptime
Enterprise-grade reliability with redundant systems and 24/7 monitoring.
Customer First
We understand requirements accurately and provide the most suitable solutions — your success is our success.
Ready to Work With Us?
Whether you need a contact center, software, networking, or IT consultancy — we’d love to hear from you.
Get in Touch